What is On-Premise CRM?
On-premise customer relationship management (CRM) is a type of CRM Software that is installed and hosted on a company’s own computer systems. It is used to manage customer relationships and store customer data.
On-premise CRM is ideal for businesses that have large customer databases and need to store customer data on their own servers. This type of CRM is also beneficial for companies that require a high degree of customization and control over their customer data.
Benefits of On-Premise CRM
One of the main benefits of on-premise CRM is that it offers a high degree of control and flexibility. Companies can customize their on-premise CRM system to meet their exact requirements and make changes as needed.
On-premise CRM also offers a high degree of security. All customer data is stored on the company’s own servers, so it’s not vulnerable to hackers or other outside threats.
Finally, on-premise CRM systems are often more reliable than Cloud-Based CRM solutions. Since the system is hosted on the company’s own servers, it is not affected by outages or other problems that could affect a cloud-based system.
Disadvantages of On-Premise CRM
The main disadvantage of on-premise CRM is that it requires a high level of technical expertise to install and maintain. Companies must have skilled IT personnel to manage and maintain the system.
On-premise CRM also requires a large upfront investment in hardware and software. Companies must purchase the necessary servers and software to run the system.
Finally, on-premise CRM systems can be difficult to scale up or down as needed. Companies must purchase additional hardware and software if they need to increase the capacity of their system.
